Frequently Asked Questions
Everything you need to know about Canada WeatherLine, from how it works to pricing, forecasts, and the transition from Hello Weather and Weatheradio.
Getting Started
How does Canada WeatherLine work? +
Call our toll-free number 1-866-844-0945 from any phone in Canada, say your postal code, and hear a detailed local weather forecast powered by Environment Canada data. No app or internet connection required.
What do I need to use Canada WeatherLine? +
You just need a Canadian phone number with caller ID turned on. The service works from any phone: landline, cell, or satellite. No internet connection or app download is needed. Your subscription is linked to one phone number, so you'll need to call from that same number each time.
How do I set my location? +
When you call, you have three options: say your town or city name, key in your postal code on the keypad, or enter a 5-digit Hello Weather location code if you have one from the old service. The system will find your nearest Environment Canada weather station automatically.
Is Canada WeatherLine available 24/7? +
Yes, Canada WeatherLine is available around the clock, 24 hours a day, 7 days a week. You can call anytime to hear your local forecast.
Can I change the voice that reads my forecast? +
Yes. From the main menu, choose Account Management and then the Change Voice option. The system reads a sample line in each available voice so you can pick the one you like best. Your selection is remembered for future calls.
Pricing & Subscription
How much does Canada WeatherLine cost? +
Canada WeatherLine offers a free trial with no credit card required. Your trial starts with your first call. After the trial, the service costs $40 per year linked to one phone number.
How do I subscribe after my free trial? +
You can subscribe online at weatherline.ca/subscribe using a credit card, or you can subscribe directly over the phone during your call. You'll hear a prompt when your trial is about to expire.
Can I cancel my subscription? +
Yes. You can cancel your subscription at any time. Your service will remain active until the end of your paid year. Contact us if you need help with cancellation.
Do I need a credit card for the free trial? +
No. The free trial requires no credit card and no sign-up. Just call the number from a Canadian phone with caller ID turned on, and your trial starts automatically with your first call.
We have a switchboard or shared phone. Can multiple users share one subscription? +
Yes. A Shared Line Account groups multiple phones under one billing contact and one annual payment, with a daily call quota that is pooled across all member phones. See Shared Line Accounts or call 1-866-844-0945 to set one up.
Weather Forecasts
Where does the weather data come from? +
All forecasts come directly from Environment Canada weather stations, the same official source used by government forecasts across Canada. Canada WeatherLine pulls real-time data from your nearest weather station.
What's included in the forecast? +
You'll hear current conditions (temperature, wind, humidity, sky conditions), a detailed short-term hourly forecast for the next 24 hours, a 7-day extended outlook, and a 7-day Sun and Moon forecast (sunrise, sunset, moonrise, moonset, phase, and the next full moon). You can also open a Sky and Space submenu for the northern lights forecast, upcoming meteor showers, eclipses, naked-eye comets, Space Station pass-overs from your area, and the next two weeks of rocket launches. See the full menu walkthrough.
How often are forecasts updated? +
Forecasts are generated from the latest available Environment Canada data each time you call. Environment Canada updates their station data regularly throughout the day, so you'll always hear current information.
Does it cover all of Canada? +
Yes. Canada WeatherLine covers every postal code in Canada, from major cities to remote northern communities. If Environment Canada has a weather station near your area, we can provide a forecast for you.
Does Canada WeatherLine include a Sun and Moon forecast? +
Yes. From the forecast menu, press 3 for a 7-day Sun and Moon forecast: sunrise, sunset, moonrise, moonset, the moon phase, and percent illumination for each day, plus the date and traditional name of the next full moon (Harvest Moon, Hunter Moon, Wolf Moon, and so on).
Sky and Space
Does Canada WeatherLine include a Northern Lights forecast? +
Yes. Open the Sky and Space submenu (forecast menu, press 4) and choose Northern Lights to hear an aurora activity outlook based on NOAA space weather data. The forecast is most useful for callers in northern parts of Canada, where the aurora is more often visible.
What sky events does Canada WeatherLine announce? +
The Sky Events option reads upcoming meteor showers, eclipses, planetary conjunctions, and naked-eye comets visible from Canada in the next two weeks. Each event includes the dates, the part of the sky to look in, and any practical viewing notes.
Can I hear when the Space Station passes over my area? +
Yes. The Space Station option reads visible International Space Station passes from your location over the next several days, including the time, peak elevation, direction, and how long the pass lasts. Calculated from your weather station's coordinates.
Can I hear about upcoming rocket launches? +
Yes. The Rocket Launches option reads upcoming launches on the global schedule for the next two weeks, including the rocket, the mission, and the launch site.
Hello Weather & Weatheradio
Is Canada WeatherLine a replacement for Hello Weather Canada? +
Yes. When Environment Canada discontinued Hello Weather and Weatheradio on March 16, 2026, Canada WeatherLine became the private alternative for Canadians who need weather forecasts by phone. Like Hello Weather, you call a toll-free number and hear your local forecast powered by Environment Canada data. Unlike Hello Weather, you simply say your postal code instead of entering a location code, and the forecasts include detailed hourly conditions and a 7-day extended outlook.
What happened to Hello Weather Canada? +
Environment Canada permanently discontinued its Hello Weather automated telephone forecast service (1-833-794-3556) and the Weatheradio network on March 16, 2026. The old number 1-833-794-3556 is no longer active. Canada WeatherLine (1-866-844-0945) is the replacement service.
Does my Hello Weather location code still work? +
Yes. Canada WeatherLine accepts Hello Weather 5-digit location codes. When you call 1-866-844-0945, press 3 to enter your old location code and it will map to the correct weather station. All 844 location codes from the original Hello Weather service are supported.
What is the new number for Hello Weather? +
The old Hello Weather number 1-833-794-3556 is no longer active. The replacement service Canada WeatherLine can be reached at 1-866-844-0945, toll-free across Canada.
Technical
Do I need a smartphone or internet to use it? +
No. Canada WeatherLine works from any phone: landline, cell, or satellite. No internet connection, app, or smartphone is needed. Just call and talk.
Does it work on landlines? +
Yes. Canada WeatherLine works perfectly on landlines. This makes it ideal for rural areas, farms, and communities where cell service may be limited but landline service is available.
Does it work on satellite phones? +
Yes. If your satellite phone can make toll-free calls to Canadian numbers, you can use Canada WeatherLine. This is especially useful for Canadians in extremely remote areas.
Why does it need caller ID? +
Your subscription is linked to your phone number. Caller ID allows the system to identify you as a subscriber and provide personalized service. Make sure caller ID is turned on (not blocked) when you call.
Still Have Questions?
The best way to experience Canada WeatherLine is to try it. Your free trial starts with your first call, no credit card required.